eFoodKlick

About the project

In most Syrian restaurants and cafes the menu is a set of photos on Facebook, and orders arrive as scattered WhatsApp messages a staff member copies onto paper, then calls back to confirm address and price. Sold-out dishes stay on display, and changing one price means designing a new image. Owners who lean on delivery apps give up a cut of every order and lose contact with their customers. eFoodKlick gives each restaurant a site of its own. The owner signs up, picks a template for their kitchen, then adds sections, dishes, prices and photos from a simple Arabic dashboard — or hands the menu over to the platform team to enter. Then they print a square code for the tables and share their link. Customers point a phone camera at it, browse without installing anything, and choose delivery, pickup, or ordering from the table where they sit, paying on receipt. The order lands on the restaurant screen at once, and the customer gets a WhatsApp confirmation, then a message when it leaves. The practical difference is that the full value of each order reaches the restaurant, with no middleman taking a share. Alongside ordering there is a cashier screen for dine-in and takeaway that prints a kitchen copy and a receipt with a queue number, a booking form the team accepts or declines with an instant alert, a waiter-call button, delivery fees that change by the customer's area, discount coupons, and permissions setting what each staff member sees and edits. Every restaurant gets a ready link, can point its own domain name at it, and publish articles and pages inside the same site. The hardest constraint was conditions, not features: an unstable network, power cuts, and customers who rarely hold a bank card. The site was built light enough to open on a weak connection and can be pinned to a phone screen like an app, cash on receipt is the default, and the customer pages and the dashboard were written in Arabic right-to-left rather than pasted over a foreign design. The platform runs today at efoodklick.com with ten ready-made templates, three plans and a 15-day free trial, plus an Arabic blog for owners getting started. Every update passes a separate test copy first, and current work targets pages and content for each Syrian governorate.